bukti4Privacy Policy

This page describes what we collect when you use bukti4 and how we keep that data protected. We take your privacy seriously because your account security depends on it. When you sign up, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play on our live-dealer tables and sportsbook markets, we gather information to verify your identity, process your payments, and deliver our service.

Our privacy practices centre on transparency and minimal collection. We ask for the information we need—email, phone, identity documents for verification—and we don't ask for more. We don't sell your data to third parties. We don't share your game history with advertisers. We do share your information with payment processors, anti-fraud providers, and government authorities when law requires it. This policy explains those practices and your rights under them.

bukti4 operates across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions. Our servers may sit outside your jurisdiction; when we transfer your data, we encrypt it and follow international standards. Read on to understand exactly what we do with your information.

What Information We Collect

We collect information in three categories: account registration, payment processing, and gameplay logging.

Account registration: When you sign up on bukti4, we ask for your email, phone number, full name, date of birth, and a password. We use email and phone to verify your account and send you security alerts. We verify your date of birth to confirm you meet our eligibility criteria. Your name is recorded against your withdrawal method to prevent fraudulent payouts.

Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and payment method. We do not store your card details or e-wallet credentials on our servers—payment processors handle that encryption. For larger withdrawals, we request KYC documents: a photo of your ID and a proof of address (utility bill, bank statement). We keep these documents in an encrypted vault and delete them after compliance review.

Gameplay logging: Every round you play—blackjack hands, roulette spins, slot machine games, sportsbook bets—is logged with your account ID, stake, outcome, payout, and timestamp. We do this for fairness verification and dispute resolution. If you question a result, we can pull the exact game record.

Cookies and tracking: We use cookies to keep you logged in, to remember your language preference, and to prevent fraud. We do not use cookies to track you across other websites. We do not sell your browsing data to advertisers.

How We Use Your Data

We use your information for five purposes: account management, payment processing, fraud prevention, legal compliance, and customer support.

Account management: We send you login confirmations, password reset links, and security alerts. During Liga 1 seasons, Piala AFF tournaments, and holidays like Idul Fitri or Imlek, we may send promotional notifications (opt-out available in your settings).
Payment processing: We share your name and payment amount with our payment processors to settle deposits and withdrawals. We verify your identity against anti-money-laundering lists before processing large transactions.
Fraud prevention: We monitor your account for suspicious activity—multiple failed logins, unusual betting patterns, rapid withdrawals after large deposits. We may temporarily freeze your account pending verification.
Legal compliance: If law enforcement or tax authorities request your information, we comply with legal processes. We may disclose your account data to government agencies without notifying you first if law forbids notification.
Customer support: When you contact our team via live chat or email, we review your account history to help resolve your issue faster. Support staff see your past deposits, withdrawals, and bets (but not your password).

We share your data with service providers who help run bukti4. Payment processors (Stripe, Ayopop, or similar) receive your payment details to settle transactions. Anti-fraud vendors (such as Sift Science) receive your account activity to identify stolen credentials or bot attacks. Our live-dealer studio software vendors receive minimal data (account ID only, not your personal name) to log your gaming session.

We do not sell your data to advertisers, data brokers, or marketing companies. We do not share your game history with third parties without your consent, except to law enforcement when legally required. If we ever merge with or are acquired by another company, we will notify you before your data transfers to new ownership.

Your Rights on bukti4

You have rights over your data. You can request a copy of all information we hold about you (your registration details, payment history, game logs). You can correct inaccurate information (if your phone number changes, update it). You can request deletion of your account and associated records after a standard retention period (typically one year after account closure for compliance purposes). You can opt out of promotional emails anytime.

To exercise these rights, email our support team or use the settings menu in your app. We respond to data requests within standard business hours. If we deny your request, we explain why. You also have the right to lodge a complaint with your local data protection authority if you believe we've violated your privacy.

Summary of our privacy commitments

We collect only the data we need to verify you, process your payments, and provide our service.
We encrypt your personal data and payment information.
We do not sell your data to third parties or use it for marketing beyond our own notifications.
We log your gameplay for fairness and dispute resolution, not surveillance.
You can request a copy of your data, correct information, or delete your account.
We comply with legal requests from authorities; we may not notify you first.

Data Security on bukti4

We protect your data with industry-standard encryption (TLS 1.2 or higher). Your password is hashed before we store it; we never store plain-text passwords. Your account supports two-factor authentication (OTP via email or phone) to prevent unauthorised login. We require two-factor auth for withdrawals larger than standard thresholds.

Our servers are hosted in secure data centres with physical access controls, surveillance, and backup power. We perform regular security audits and penetration testing. If we discover a data breach, we notify affected account holders and relevant authorities within standard timelines.

Contact Us About Privacy

If you have questions about how we handle your data, contact our support team via live chat, in-app help, or email. Our team responds during business hours in Indonesian and English. For privacy complaints or requests, email our Data Protection Officer (contact details available via our support team). You can also lodge a complaint with your local data protection authority.

This privacy policy is effective as of its publication date and may be updated periodically. We will notify you of material changes via email or in-app notification. Your continued use of bukti4 after policy updates constitutes acceptance of the revised terms. Our services are available only where local law permits; your use of bukti4 indicates you have verified that access complies with your jurisdiction's privacy and data protection laws.